Live Ops Manager (Hybrid Working Options) – London, UK

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Job Description

LiveOps Manager (Hybrid Working Options)


Winkel Games – London, United Kingdom

London-based Winkel Games are searching for a Live-Ops Manager to join their team to help create and publish Hybrid-casual and Social Casino mobile games for a wide audience.

Winkel recruit passionate and creative profiles, who combine data and new technologies to disrupt the mobile market. Driven by a fail-fast, test-and-learn culture, they welcome wonderfully talented people wishing to undertake and take part in unique, ambitious and challenging projects. They aim to foster excellence, both individual and collectively, which to them means solving problems by breaking the rules, learning fast and autonomously, and delivering with the greatest execution.

Your role and responsibilities will include…

  • Owning the Live Operation’s planning, clearly defining and setting up the in-game actions and promotions through the required tools
  • Collaborating with the Product Manager & game stakeholders to define the promotions and event strategy in the Live games
  • Defining the communication strategy inside the game, working with marketing and artists on asset creation, and coordinating their localisation and optimising their in-game display
  • Acting as a subject-matter expert on all performance KPIs; knowing everything about them, and what affects them
  • Analysing, reporting and continuously aiming to improve all in-game actions against targets benchmark and analyse live ops best practices in the industry

The skills and experience you'll need…

  • 1-2 years of professional development in games, operational marketing, online, or consulting
  • Excellent analytical skills and full proficiency of Excel
  • Bachelor’s degree in Marketing, Economics or a related field; Master is a plus
  • Complete fluency in English, both written and verbally

Bonus points if you have…

  • Experience working on live games as a service
  • Basic knowledge of multiple specialism softwares such as programming languages (SQL, Python, R, etc.) and photoshop
  • A passion for mobile games
  • Customer focused way of working with a keen visual sense
  • Combine creative thinking with clear data-driven decisions

Just some of the benefits of working with Winkel include…

  • Competitive salary
  • Bonus scheme
  • Private Healthcare with Vitality
  • 25 days holiday, plus public holidays
  • Nest Pension
  • Team Activities
  • Wellness activities
  • Gym Membership
  • Travel Loans

Interested? Want to know more? Get in touch with Jess Galvin on 01709 834777 or

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